General Library Information
The Indiana State Library accepts reference and research questions via Ask-a-Librarian, Live Chat, telephone, and mail. Live Chat is available only during our regular business hours. Questions may be submitted via Ask-a-Librarian 24/7 and will be answered within two business days. For INSPIRE access and technical issues submit a ticket to the INSPIRE help desk. For INSPIRE reference questions please use the Ask-a-Librarian, or Live Chat feature.
Ask-a-Librarian
You will receive email confirmation that we have received your question shortly after it is submitted. Please allow up to two business days for us to research and respond to your request. If you do not receive a response after two business days please call 866-683-0008.
Live Chat
Please note that Live Chat is intended for ready reference questions. Depending on the nature of your question, the librarian may need to conduct further research after the chat has ended. You will receive a transcript of the chat via email after the chat has ended. If you want to follow up on your session you will need to create a password the first time you visit our Check Your Questions and Answers page. Use the address in the email notification you receive to set up your account. If you need assistance please call 866-683-0008.
Chat is available during the following hours:
| Monday | 8:00 am - 4:00 pm |
| Tuesday | 8:00 am - 4:00 pm |
| Wednesday | 8:00 am - 4:00 pm |
| Thursday | 8:00 am - 4:00 pm |
| Friday | 8:00 am - 4:00 pm |
* except holidays
Click here for holiday schedule
Ask-a-Librarian Phone Contact Information
Telephone: (317) 232-3678
Indiana toll fee: 1-866-683-0008
Fax: (317) 232-3728
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Notice Warning Concerning Copyright Restrictions
The copyright law of the United States (Title 17, United States Code) governs the making of photocopies or other reproductions of copyrighted material. Under certain conditions specified in the law, libraries and archives are authorized to furnish a photocopy or other reproduction. One of these specific conditions is that the photocopy or reproduction is not to be "used for any purpose other than private study, scholarship, or research." If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of "fair use," that user may be liable for copyright infringement. This institution reserves the right to refuse to accept a copying order if, in its judgment, fulfillment of the order would involve violation of copyright law.
LM 7-28-2023